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Noticeboard

Please note that the surgery will be CLOSED for Protected Learning Time (PLT) on the afternoon of Wednesday 5th July. This dedicated training session allow GP practice staff the opportunity to close for the afternoon to learn about the most up to date information on particular subjects which underpin the key priorities for healthcare. Emergency medical care is available for those conditions that will not wait until the surgery re-opens. Please call 999 if your condition is life-threatening or 111 if you are unable to wait until the surgery re-opens.  Routine matters should wait until the surgery re-opens on Thursday 6th July at 8am. Sorry for an inconvenience this may cause.

Help us to Help You

Help us to help you

Before your appointment

  • Write down your two or three most important questions.
  • List or bring all your medicines and pills - including vitamins and supplements.
  • Write down details of your symptoms, including when they started and what makes them better or worse.
  • Ask for an interpreter or communication support, if needed.
  • Ask a friend or family member to come with you,if you like.

During your appointment

  • Don't be afraid to ask if you don't understand. For example,'Can you say that again? I still don't understand.'
  • If you don't understand any words, ask for them to be written down and explained.
  • Write things down, or ask a family member or friend to take notes.

Before leaving your appointment

Check that:

  • you've covered everything on your list
  • you understand, for example 'Can I just check I understood what you said?'
  • you know what should happen next - and when.

Ask:

  • who to contact if you have any more problems or questions
  • about support groups and where to go for reliable information, and
  • for copies of letters written about you. You are entitled to see them.

After your appointment, don't forget the following

  • Write down what you discussed and what happens next. Keep your notes.
  • Book any tests that you can and put the dates in your diary.
  • Ask what's happening if you are not sent your appointment details.
  • Ask for the results of any tests and what they mean.
  • You can view your records online, if you have registered for this.
  • You can book a telephone consultation with your doctor to discuss your test results.

 




 
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