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Important Information for Patients

Our Clinical System is changing (Moving to EMIS)


The Practice will ‘Go-live’ on a new clinical computer system on Thursday 19th October 2017. The new system (EMIS Web) is in use by most of our practice colleagues within the Herts Valleys Clinical Commissioning Group including Rothschild House Surgery. It will ensure that we are able to continue to provide a good/improved service to our Patients for years to come.


Over the last few months, a lot of background work has taken place to enable us to plan and prepare for the implementation of this new system. Whilst we will do our very best to ensure disruption to Patients (and Staff) is kept to the minimum, we would like to prepare you for some necessary but, temporary disruption to services.


We will be migrating/moving all information from the current clinical system to the new EMIS system between 13th – 18th October 2017; during this time we will have limited access to certain areas of the system and ask for your assistance with the following;


Routine Repeat Prescriptions


We will not be issuing any routine repeat prescriptions during the migration to EMIS Web. We ask that you place any requests into the surgery by Wednesday 11th October 2017. Please note, if you order your prescriptions online – this service will not be available from mid-October.


From Monday 11th September 2017, where clinically safe to do so; patients will be issued with two months’ supply via a post-dated prescription.


Please check your requirements in advance and order your prescriptions in plenty of time.




Whilst clinics will continue to run throughout this time, they will not be bookable in advance and will be for urgent appointments only.  Further information will be provided soon.


Online Patient Services


As this is a brand new system, it will, unfortunately, be necessary for Patients to re-register to use EMIS web. Re-registration cannot take place until after ‘Go-live’. In order to minimise inconvenience we will automatically re-register existing online service patients shortly after 19th October and send out your new username and password either by email or post.


We plan to keep the website updated with information and posters will be placed in the Practice waiting rooms. Where necessary, we may text you with updates and ask that you ensure we have the correct details for you.


Thank you in advance for your continued patience, support and understanding.

Asthma, COPD(Chronic Lung Disease management):

All doctors  have a good understanding of the modern management of respiratory diseases. Advice is available for assisting newly diagnosed asthmatics and patients with COPD and the review of patients. 

You must have your regular checks when necessary but, atleast annually.

Diabetes management

There are appointments available for all  Diabetic patients who are not followed up by the Hospital. Dr Sepai will see you for your annual Diabetic Review and follow up by monitoring your Diabetes every few months. We would urge you to attend  for your annual review.

Family Planning/Contraception

A full range of contraceptive care is provided by appointment including advice, prescription of different types of pills and injectable contraceptives .

Minor Surgery

These procedures  include Excision of warts, sebaceous cysts, warty lesions, joint, shoulder injections and are carried out by appointment with Dr Sacca.

Smoking Cessation.

Please ring the Herts ‘STOP SMOKING’ Freephone Helpline on : 0800 389 3998

Other services offered include :

  • Coronary Heart Disease management
  • Stroke
  • Atrial Fibrillation
  • Hypertension
  • Depression
  • Mental Health
  • Cancer 
  • Epilepsy
  • Dementia

Patients suffering the above or any other chronic complaints are expected to consult the doctor or practice nurse at least once annually  or when they are advised to make an appointment, to discuss the progress and benefits of the treatment.

 If you have been  invited for any of the above chronic conditions, we urge you to make an appointment to see the most appropriate Healthcare Professional. Our team of receptionists will be happy to help and guide you to the right clinician.

In-House Counselling:

Our Counsellor, Mrs. Bianco, has her clinics on Fridays between 2.00 P.M. and 6.30 P.M at the surgery,  strictly by appointment only. 


 Osteopathy (private only) is offered in the practice on Tuesday & Thursdays (1:00 – 6:30 P.M.) by Mr David. Leach who can be  contacted on Tel : 07931 511797.


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