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Important Information for Patients

Our Clinical System is changing (Moving to EMIS)


The Practice will ‘Go-live’ on a new clinical computer system on Thursday 19th October 2017. The new system (EMIS Web) is in use by most of our practice colleagues within the Herts Valleys Clinical Commissioning Group including Rothschild House Surgery. It will ensure that we are able to continue to provide a good/improved service to our Patients for years to come.


Over the last few months, a lot of background work has taken place to enable us to plan and prepare for the implementation of this new system. Whilst we will do our very best to ensure disruption to Patients (and Staff) is kept to the minimum, we would like to prepare you for some necessary but, temporary disruption to services.


We will be migrating/moving all information from the current clinical system to the new EMIS system between 13th – 18th October 2017; during this time we will have limited access to certain areas of the system and ask for your assistance with the following;


Routine Repeat Prescriptions


We will not be issuing any routine repeat prescriptions during the migration to EMIS Web. We ask that you place any requests into the surgery by Wednesday 11th October 2017. Please note, if you order your prescriptions online – this service will not be available from mid-October.


From Monday 11th September 2017, where clinically safe to do so; patients will be issued with two months’ supply via a post-dated prescription.


Please check your requirements in advance and order your prescriptions in plenty of time.




Whilst clinics will continue to run throughout this time, they will not be bookable in advance and will be for urgent appointments only.  Further information will be provided soon.


Online Patient Services


As this is a brand new system, it will, unfortunately, be necessary for Patients to re-register to use EMIS web. Re-registration cannot take place until after ‘Go-live’. In order to minimise inconvenience we will automatically re-register existing online service patients shortly after 19th October and send out your new username and password either by email or post.


We plan to keep the website updated with information and posters will be placed in the Practice waiting rooms. Where necessary, we may text you with updates and ask that you ensure we have the correct details for you.


Thank you in advance for your continued patience, support and understanding.

Baby  Vaccination Clinic- MONDAYS 

docbabyAny of the doctors  can carry out the 6 -8  week health check of newborn babies, on any day of the week. Kindly make an appointment  with the Reception. Please remember to always bring your child health surveillance record book when you attend the clinic, and also when consulting with the doctor with regards to your child. 

Our Health Visitor is Mrs Emma Bacon who visits families with children aged up to five years. She liaises with the practice and she can be contacted on 01442 255882. 

General Ante-natal Clinic--WEDNESDAYS  

pregnant11The Midwife routinely sees expectant mothers between 2pm and 4pm  every Wednesday. If you are pregnant for the first time, or have had problems during previous pregnancies, please make an appointment with the doctor. 

Alternatively, if you have had normal pregnancies and are sure of your needs and the course of the pregnancy, the nurse can easily book you into the antenatal care system. 

Normally after your consultation at the surgery, a referral is made to the relevant midwife.

 For births in the Luton Dunstable Hospital, Mrs Theresa Bird will be your midwife.

For births in Watford Mrs Mc Craken will attend to you. The midwife will act on our referral on Wednesday when she arrives. Presently the first booking is performed by the midwife who will visit you at home

Cervical Cancer Screening  

Our female patients will receive a letter  from the Health Authority when they are due for a routine smear and asked to make an appointment with the practice nurse.  The screening is a relatively painless and simple, quick procedure carried out every three to five years, depending on age, or more frequently if clinically indicated. The results usually take between 4 to 6 weeks to be processed from the Laboratory.

Patients whose results are normal will receive a letter from the Health Authority and results which are abnormal will be dealt with by the Nurse or the doctor in the most appropriate way.

Some Patients are advised and reminded to have their smear if it is overdue.  The Surgery sends Reminder letters to these patients, we would appreciate patients to respond appropriately and attend for screening.


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